Making it easy to explore and book amazing events in the Netherlands.

Active listening to stakeholders and users

Our team built all the features incrementally by actively working on the critical feedback from founder’s teams and potential users. A lot of stuff needs to be done right to build trust among users to actively use your platform - consistent UI, authentic information, secure payments, and quick initiation of refunds.

• Clear Information Architect and UI. An app of this kind has plenty of visual and text information. Our UX designers ensured a balanced hierarchy keeping in mind the reading patterns followed by people on the internet. We loved thinking out all the crucial search tags for quick navigation.
• An extensive search. We analyzed the searching patterns of people using other global event booking apps. And then built a search feature that works on three crucial parameters - location, event type, and date.
• A simple dashboard for organizers where they can get an overview of total tickets sold, sales, and add-on sales. Also, they can download the reports related to booking and tickets in Excel, CSV, or pdf.
• QR code for e-tickets. Attendees get a unique QR code that organizers can scan at the venue, eliminating the fuss of manually going through the details on the tickets.
• Accurate location of the venue. Integrated google maps by which participants can view venue’s site in map and satellite view.
• Modular architecture and clean code. Developers at NetMaxims developed Multo-Ticket in a way that makes it easy to add features in the future. We can update without affecting other services in the app. The modular nature reduces time-to-market, which helps to compete fairly with global brands.
• Checkout page. A lousy checkout page can distract users, and there is a high probability they won’t make the final payment. Our team spent considerable time letting it not happen. The preview order page in Multo-Ticket indicates the service tax and grand total. There is an option to apply coupons for discounts and add or delete tickets. It ensures users can tweak without going to separate pages and reduce friction before checkout.
  
  A non-confusing detailed summary is provided on the checkout page before users proceed with payment.
• Payment gateways. We integrated Mollie API for secure payments. Mollie is a payment service provider based in the Netherlands that offers major payment methods, including Paypal, Apple Pay, credit cards, etc.